How to Fix the Unexpected Shutdown Error?

At times, the computer, all of a sudden, shuts down and a message appears on a screen reading “Windows has recovered from an unexpected shutdown.” Often this message appears after the Blue Screen of Death error. Sometimes, the users may get stuck in the restart loop and they may be unable to access the home screen directly. If you are also facing the same issue, then read on and learn how to fix the unexpected shutdown error.

Scan Device Drivers using a Dedicated Utility

You can scan device drivers using a utility by pursuing these guidelines provided below:

  1. Firstly, you have to download the DriverFix software on your system.
  2. Thereafter, utilize the installer and configure the tool.
  3. You should invoke the DriverFix tool.
  4. The program will begin the scanning process.
  5. Now, scan the problematic driver’s list.
  6. Apply any fixes, if needed.

Clean Boot Windows

You can clean boot by pursuing these guidelines provided below:

  1. Hold the Windows and R hotkeys to invoke the Run pop-up.
  2. Then insert ‘msconfig’ into it and select the OK button.
  3. Once you reach the tab of General, click on the radio button of ‘Selective Startup.’
  4. You should click on the options of ‘Use original boot configuration’ and ‘Load system services’ in case they are not chosen.
  5. Thereafter, untick the ‘Load startup items’ box.
  6. Once you reach the tab of Services, mark the box of ‘Hide all Microsoft services.’
  7. Later, select the button of ‘Disable all.’
  8. You have to choose the option of Apply and then hit the button of OK.
  9. Now, press the Restart button to start the process of a clean boot.

Running SFC

You can run SFC by pursuing these guidelines provided below:

  1. Go to the Windows Search section on your device.
  2. Thereafter, insert ‘cmd’ into it and hit the Enter key to invoke the Command Prompt.
  3. Once it opens, right-click on it and choose ‘Run as administrator.’
  4. Before starting the SFC, insert the following command and hit the Enter key: DISM.exe /Online /Cleanup-image /Restorehealth
  5. Later, input ‘sfc /scannow’ into it and hit the Return key.
  6. Once it finishes the scan process, the Command Prompt might tell you that it has fixed the system files. If so, reboot the system.

Restoring Windows to a Restore Point

Follow these guidelines provided below:

  1. Hold the Windows and R hotkeys simultaneously to invoke the Run prompt.
  2. Thereafter, insert ‘rstrui’ into it and hit the Enter key.
  3. Then hit the Next button to continue.
  4. In case it’s not grayed out, then click on the setting of Show more restore points.
  5. You should choose a restore point.
  6. Check which programs will get removed by selecting the option of ‘Scan for affected programs.’
  7. Now, hit the button of Next and select the Finish option to reboot.

Source: How to Fix the Unexpected Shutdown Error?

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